Samantha McMillan – Home Manager, Registered Care
I can’t thank Kingston Noble enough...without them we’d have been in real trouble. We have a great relationship and their customer service is exceptional!
Thank you for your support and commitment to helping me recruit to the excessive vacancies that I have had at Vicarage Road!
Kingston Noble have been one of our preferred users for agency cover for several years now. My experience of working with Kingston Noble has always been positive. Even when things have not gone how I would have wanted them to go, Kofi and the team have always offered me a personalised service. When things go wrong, they will pick up the phone to give me an explanation. Then they will work with me to come up with a solution. When I don’t have recruitment issues and am not using an agency Kofi and the team will keep in touch just to check on our well being.
I have a great working relationship with Kingston Noble. If I have issues with the staff they provide, Kofi and the team will always deal with these issues promptly and support me as a manager.
Having this unique working relationship has enabled Kingston Noble to recruit staff with my values and expectations laid out before I even meet the candidates. Kingston Noble have supported me enormously with my recruitment at a time when there is a national shortage of staff in the care sector. All my vacancies are now recruited too: this was by Kofi and the team.
Kingston Noble always want feedback and will take on board what I have said and respond to any feedback.
I can honestly say without Kingston Noble over the past twelve months my service would have been in trouble–thank you Kingston Noble!
The customer service is exceptional.
