Privacy policy
At Kingston Noble we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@kingstonnoble.com or by writing to Kingston Noble, Quadrant Court, 49 Calthorpe Road, Birmingham, B15 1TH Alternatively, you can telephone 0121 368 0900.
Who are we?
Kingston Noble are a recruitment company based in Birmingham, UK.
How, when and why do we collect your Personal Information?
Candidate
We may collect your Personal Information when you apply for a role through us (or otherwise contact us from time to time) by:
responding to an advert on a job board or other website;
by directly contacting our business,
by filling in an application form in a branch;
when you speak to one of our consultants by telephone;
or another agency or organisation passes your details to us.
Client
The ways in which we collect data from clients:
by directly contacting our business,
when you speak to one of our consultants by telephone
when a third party passes your details to us.
Why do we collect your Personal Information?
Candidate
We collect and use your Personal Information because it is necessary to obtain certain details including Personal Information from you in the work-searching process and it is in our legitimate interests in the course of operating our business, including:
responding to your queries;
providing work-finding services and/or information to you;
transmitting Personal Information between our offices or functions for internal administrative purposes;
setting you up on a work assignment with a client;
hosting and maintaining our websites;
ensuring network and information security; and/or
carrying out direct marketing.
However we will only collect, use and handle your Personal Information when:
it is necessary for our legitimate interests in connection with carrying out our business, as long as, in each case, these interests are in line with applicable law and your legal rights; and/or where you have agreed; and/or where this is necessary for legal obligations which apply to us.
Client
The main reason for using information about client’s is to ensure that the contractual arrangements between us can properly be implemented so that the business relationship runs smoothly. The main purpose is in identifying candidates that we think may fit your services.
How we use the Personal Information that you provide to us
We undertake the following processing of your Personal Information on the legal basis that it is necessary to perform the contract with you and to provide the services we have agreed to provide to you. Where we have not entered into a contract with you, we may also carry out his processing because in that pre-contractual stage where we consider it is necessary in our legitimate business interests in order to deal with requests, enquiries or comments you have made to us.
Submission of details to clients – if you register to apply for a particular role, request to be put forward for a role or if you have asked us to put you forward for suitable roles, we will share some of your personal details including your name, work history and qualifications with our clients offering potential roles which might be suitable for you.
On-boarding for a work-assignment – If you are offered and accept a work assignment through us, we will need further Personal Information from you such as NI number, bank details, emergency contact details and some medical information in order to fulfil our statutory and contractual obligations to both you and our client.
Reporting to clients and managing timesheets, payroll and work performance – We sometimes have to prepare reports for clients relating to the services provided by us for example reports on financial or administrative matters or compliance with legal requirements. Such reports may contain your Personal Information such as your name, hours worked and pay rate. In addition we may need to manage submission of timesheets, payroll services and other Human Resourcing services such as managing your statutory rights and work appraisals for our clients, all of which would require use of your Personal Information.
Other lawfully permitted processing – We may also use any Personal Information that you provide to us for example to employers or any other company who you ask us to approach on your behalf for work-searching purposes If you choose not to provide Personal Information requested by us, we may not be able to provide you with the services and/or information you have requested or otherwise fulfil the purpose(s) for which we have asked for the Personal Information, including placing you in a work-assignment. We will where possible anonymise or aggregate such data for reporting purposes.
We undertake Pre-Assignment vetting
Pre-Assignment vetting – we collect your Personal Information which you provide to us when applying for a role or registering for our job-finding services to comply with our (and clients’) legal obligations regarding your right to work and any necessary qualifications for roles. We may also process your Personal Information for this purpose where we consider it necessary for performance of the contract with you, or otherwise with your consent
We undertake the following processing of your Personal Information with your consent.
Marketing – where legally permitted to do so where you have provided us with your contact details and have agreed to be contacted for marketing purposes, we may contact you by telephone or by post for marketing purposes relating to our services, our website, and/or to research opinion on proposed business developments. Your agreement to the use of your Personal Information for these purposes is optional (see Marketing Opt-out below) and if you fail to provide your agreement, your use of our work-finding services will not be affected.
Website Cookies – We use cookies on our website. You can find out about the cookies we
use and why we use them by viewing our Cookies Policy
Google Maps
These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to Google Maps.
How is your information used?
We may use your information to:
- Contact you regarding queries raised in the contact form;
- Carry out our obligations arising from any contracts entered into by you and us;
- Seek your views or comments on the services we provide;
- Notify you of changes to our services;
- Send you communications which you have requested and that maybe of interest to you.
- These may include information about campaigns, appeals, other fundraising activities, promotions of our associated companies goods and services;
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
How you can access and update your information
The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the Following methods:
Email info@kingstonnoble.com and we will be able to send all details that we hold on you.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Right to erasure
If you wish for your data to be erased then please send us an email to
info@kingstonnoble.com and we will securely erase all records of data that we hold on you.
Security precautions are in place to protect the loss, misuse or alteration of your information.
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the top in the address bar of web browsers such as Google Chrome.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those service
What kind of personal information do we collect from you
Candidate data
To enable us to provide the best employment opportunities to you we will need to process certain information about you. When you interact with us in the different ways described below, we may ask you for the following information:
personal and contact details (for example your name, email address, date of birth,
gender and your choice of language with which you wish to interact with us);
personal and contact details you give us when subscribing to receive emails, newsletters
or marketing information from us;
during pre-assignment vetting we will request details from you including, your name,
your work history, qualifications, contact details (such as email, telephone number and
home address), your right to work documents, details required for equality and
discrimination legislation checks and your personal preferences, choices and
requirements specific to particular requests or services;
details of your education, employment history, bank details and national insurance number, references, right to work and other information you tell us about yourself (e.g.the information contained within your CV) when you engage with us for the provision of services;
information we collect via cookies or similar technology stored on your device (find out more about cookies and how we use them in our Cookies Policy
your IP address;
We may also collect sensitive Personal Information about you (including details of your physical or mental health, racial or ethnic origin, criminal allegations or offences, trade union membership and/or other sensitive Personal Information that you may choose to provide to us voluntarily from time to time.
Client data
If you are a Kingston Noble Customer, we need to collect and use information about you, or individuals at you organisation in the course of providing you with a service in sourcing candidates that are the best fit for your organisation. Review of this Policy
How and when do we share information with third parties?
Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your Personal Information is adequately protected. The third parties may include our clients, suppliers of IT services, pay-rolling services or vetting services.
Where we employ third party companies or individuals to process Personal Information provided by us on our behalf for business functions, including (without limitation) IT support, hosting our data on cloud platforms, legal, accounting, audit, consulting and other professional service providers, and providers of other services related to our business. Portions of our services may be provided by organisations with which we have a contractual relationship, including subcontractors, and, accordingly, your Personal Information may be disclosed to them. We only provide these organisations with the information that they need to be able to perform their services.
We will have in place an agreement with our service providers which will restrict how they are able to process your Personal Information.
This policy was last reviewed in August 2020.