Job Title: Service Manager – Mental Health Supported Accommodation
Location: Worcester
Salary: £40,000 per annum
Contract Type: Full-Time, Permanent
Hours: Monday to Friday, 9:00 AM – 5:00 PM

About Our Client

As one of the largest providers in the sector, they are recognised for delivering compassionate, person-centred support that enables individuals to live fulfilling, independent lives within the community.

This is an exciting opportunity to join a values-driven organisation making a meaningful difference across the country.

About the Role

We are recruiting an experienced and dedicated Service Manager to oversee a Mental Health Supported Accommodation service on behalf of our client. This role involves the operational leadership of a service supporting adults with complex mental health needs, ensuring the delivery of high-quality, recovery-oriented care.

The successful candidate will work standard weekday hours and will play a vital role in shaping service delivery, staff development, and user outcomes.

Key Responsibilities

• Lead and manage the day-to-day operations of the supported accommodation service.
• Provide inspirational leadership and support to staff, promoting a positive, inclusive team culture.
• Ensure the delivery of safe, effective, and person-centred support to residents.
• Oversee care planning, safeguarding, risk management, and service quality in line with CQC and organisational standards.
• Build and maintain effective relationships with stakeholders, including clinical teams, social care professionals, and families.
• Monitor service performance, identify areas for improvement, and implement necessary changes.
• Manage resources, staffing, and budgets to ensure efficient and effective service delivery.

Essential Requirements

• Substantial experience in a leadership or management role within a mental health, supported living, or social care environment.
• Strong understanding of mental health needs, recovery-focused practice, and supported accommodation models.
• Sound knowledge of CQC standards and regulatory compliance.
• Excellent team leadership, communication, and problem-solving skills.
• NVQ Level 5 in Health & Social Care or equivalent (or willingness to complete).
• Enhanced DBS check (or willingness to undertake one).
• Ideally RMN qualified (Registered Mental Health Nurse), although not essential.

What’s on Offer

• Competitive salary of £40,000 per annum
• Monday to Friday, 9am to 5pm working hours
• Ongoing professional development and training opportunities
• Career progression within a large, reputable organisation
• Supportive, values-based working culture
• Generous annual leave and contributory pension scheme
• Opportunity to lead impactful, person-centred services for those with complex needs

How to Apply

To apply, please submit your CV and a brief cover letter highlighting your experience and interest in the role. Applications will be reviewed on a rolling basis.